According to a satisfaction survey performed in June 2020 on a sample of 26 000 patients using Covidom app, with a response rate over 35% – which represents 9 000 patients – 92% of them were satisfied with the provided care, 86% felt less stressed via the usage Covidom app, and 93% felt reassured.
From the health professionals perspective, the satisfaction survey demonstrated that amongst the 650 health practitioners interviewed (including 332 general practitioners and 201 hospital practitioners), 95% were satisfied with the device, and 84% would recommend it to a colleague.
Among the principal benefits quoted by health practitioners, we can mention:
- Reassuring patients.
- A formalized follow-up.
- Freeing up medical time for patients who need it the most.
- Alerts being handled on the weekends.
Finally, the device allowed to reduce by 50% the number of emergency and private consultations, as well as teleconsultations and 911 calls in the Parisian area.